FREE U.K. SHIPPING ON ALL ORDERS | FREE INTERNATIONAL SHIPPING ON ORDERS OVER £35

Shipping & Returns


Shipping Info

We make every item freshly after you've placed the order and try our best to get it shipped within 1-2 business days. Most orders ship the same day.

Purchases in the UK are delivered (by default) via Royal Mail and once handed over to the Post Office should take about 1-3 business days to reach you.

International orders (by default) are via Royal Mail International Standard Air Mail (this does not include a tracking number.) Once posted Royal Mail estimate 5-15 business days to reach Europe, and 7-20 business days for North America, Australia, NZ & South Africa, although it may take longer for local postal services to deliver. Delivery times to destinations other than these will take a minimum of 10 business days.

For international orders we highly recommend choosing the 'Tracked & Signed' shipping option at checkout as this is a fully trackable service.

Please up to 30 business days for your order to arrive.

Customs & Import Fees

From January 1st 2021 the U.K. has left the EU. This is likely to affect any sales to customers in the EU.

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country and the taxes, duties, and fees of the destination country. 

We are not tax professionals so cannot advise you on the exact amount (if any) to be paid. If in doubt we recommend checking with your local authority to find the tax rate and if there are any exclusions.

Moto Mayhem is not responsible for any additional charges that may apply after a purchase is completed.

Returns

If you have any problems with your order or delivery just let us know, we're always here to help and will do our best to resolve any issues you may have.

If you are not completely satisfied with your purchase, simply return the item to us in its original unused condition within 30 days of receipt.

Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the return delivery charge.

Alternatively we're happy to exchange the item for another or a different size should you wish.